The Tile Shop

Delivery and Lead Times: Please allow 24 hours for online orders to be processed. We recommend that you do not book installation until you receive your product.

Explanation of different shipping options:
Residential Delivery - this is a curbside delivery. The driver will place the materials on the tailgate of the truck and you are responsible for meeting them there at an arranged time to unload the materials. Most products are shipped on pallets of individual cartons weighing 25-80lbs. each and the customer is responsible for unloading the materials from the tailgate.
Commercial Delivery - this is a delivery to a commercial location such as an office building or warehouse that is accustomed to being accessed by semi trucks and trailers. No advance notice will be given of arrival and someone must be available to receive and unload the product during normal business hours Monday - Friday. Sample Delivery – This is delivery of samples. Sample shipping begins at a flat rate of ten dollars with all additional shipping calculated by weight.

Free Freight - This applies to orders over $149 shipped within the continental U.S. only. All orders shipped outside the continental U.S. will incur additional freight and handling charges.