The Ted Baker Tile Collection Purchasing, Returns and Shipping Policies

Where can I purchase the collection?

The collection can be purchased online and in all of our retail showrooms.

Where can I see the collection installed?

The collection is available to view in select showrooms nationwide.

Can I purchase a sample of these tiles?

This collection does not have samples, however you may purchase one tile for full Retail price.

Shipping Information

The Ted Baker glass collection will not be available to pick-up in store. All tiles will ship directly via UPS to the provided shipping address at the time of purchase.

The Ted Baker ceramic tile collection can be shipped to a showroom nearest you or directly to you via UPS to the provided shipping address at the time of purchase. Shipping times may vary depending on location. Please call our Customer Service Representatives at 888-398-6595 with any questions.

Returns Information

Glass Collection

Floral Artile, Vintage Rose Artile, Flight of the Orient Grey, Flight of the Orient Mint

The Ted Baker glass tile collection will arrive with a prepaid postage label for returns. If you have changed your mind and wish to return these tiles, please use the prepaid label and original packaging.

You have up to ninety (90) days from the date of receipt to return the product for a full refund. These tiles cannot be returned in your local showroom.

Ceramic Tile Collection

White & Grey Tactile, White & Light Grey Versatile, Mid & Dark Grey Versatile

The Ted Baker ceramic tile collection can be returned using The Tile Shop’s standard return policy. Click here to view the policy.

Installation Information

The Ted Baker Glass tiles require specific installation instructions. Click here to view and download the guide. For installation questions please email [email protected] or call us at 888-398-6595.

Exclusions Information

This collection is not applicable for any discounts.


Email: [email protected]

Phone: 888-398-6595