Tile & Stone
Wood & Vinyl
Tools & Installation
Exclusive Collections
Schedule Free Consultation
Inspiration
Resources
Pro
Customer Service
Customer Service
FREQUENTLY ASKED QUESTIONS
Loading component...
Do you sell to the general public?
Where are The Tile Shop stores located?
What is your return policy?
How do I prevent tile from breaking during transit?
What happens if my tile breaks during transit?
What are your shipping options?
Do you offer any financing options?
Does The Tile Shop offer any special programs for Trade Professionals?
Do you offer discounts to the military community and 501(c)(3) organizations?
What are your store hours?
Are all of your products in stock?
Do you offer tile samples?
How does tile compare to other flooring options?
Do you offer design services?
Do you offer tile installation services?
Do you sell installation products and tools?
Do you offer tile installation education to customers?
STAY CONNECTED
Design - Trends - Events
SUBSCRIBE
Shop
Tiles
Clearance Tile
Finishing Pieces
Installation and Care
Additional Collections
Inspiration
Look Book
Blog
Resource
Pro Network
Rewards
Company
Careers
Investor Relations
About
Privacy Policy
Terms of Use
Support
Customer Service
FAQs
Return Policy
Contact Us
888-398-6595
Customer Service is open
Mon-Fri 8am-4pm CST
Sat-Sun closed
Account Login
STAY Connected
© 2026 The Tile Shop All Rights Reserved.
Privacy Policy
Terms of Use
Ad Choices and Opt Out
Website and Technology Accessibility
California Proposition 65