Pro Rewards Exclusions

Pro Rewards is free to join starting with your first purchase or referred order. The total dollar amount spent on your account or referred to your account counts toward your Rewards tier. Your Rewards tier perks and discount achieved in the calendar year apply to the following year. Year-to-date spend resets every year on January 1.

Discounts associated with each tier are applicable on tile and accessories. Some products including Ted Baker, Armani and Laura Ashley collections have unique discounts and may not be available for further discounts. Discounts on installation tools and materials vary by product – check with your local store for pricing.

To receive 5% back on referred orders your customer number must be associated with the order prior to the order closing. You must have a valid Pro account and have submitted a W9 to qualify for 5% back. Referred orders without a W9 will not be paid. You can download a W9 here and once completed submit to your local store manager. Once submitted and confirmed you will receive a check the following month on any qualifying orders in the previous month with adjustments from returns if applicable.